September 27, 2017

FAQ’s

What is therapeutic massage and how can it help me? 

  1. Utilizing a goal centered approach, it combines myofascial, deep tissue, and sports massage to release key physiological tension patterns in the body, reducing your pain and facilitating positive long-term structural change.
  2. Supports and expedites other forms of treatment such as PT, Chiropractic, and acupuncture.
  3. Improves your posture by releasing typical tension patterns that can be holding you back from your better posture goals.

How long are the sessions and how much?

Session are typically 75 minutes in length at a rate of $130 (tip optional)
150 minutes sessions are also available at a rate of $250
Special offer: Get 10% off when buying a package of 5 sessions and 15% off a package of 10 sessions.

What does your schedule look like and how do I book?

Slots are limited, typical hours available are
Monday Wednesday and Friday 1pm
Tuesday and Thursday 1.30pm, 3pm and 4.30pm

Click on a “BOOK NOW” button.
Select the type of massage you are interested in i.e. pain and injury, Full body, postural etc.
View the schedule and book!

Book Now on MassageBook.com!

Do you do house calls?

Not at this time.

Can I use my Health Spending Account (HSA) of Flexi Spending Account (FSA)

Yes, I can run your designated card after the session or you can use that card to book online. I can then issue you a therapeutic massage receipt, which you can submit if needed. It is always recommended that you check with your provider to confirm coverage.

Can I use my health insurance?

I can issue you a specialized therapeutic massage receipt that you can submit to your insurance company for reimbursement. Check with your provider insure massage coverage.

Is the massage 60 or 75 minutes of pain!!!

I tell my clients that a certain amount of pressure is needed in some muscle tissues to effect change, but not so much that you want to tighten those muscles. Open communication is welcome throughout the sessions and I encourage you to provide feedback if more or less pressure is desired.

Are you certified to offer pre and post natal massage

Yes! I target some of the common aches and pains that come with pregnancy and new motherhood. With a therapeutic spin, you can be assured you’ll leave feeling relaxed and rejuvenated.Book Now on MassageBook.com!

What is your cancellation policy?

As long as you cancel outside 24 hours there is no cancellation fee. Anything under 24 hours is a one time $50 fee.

How do I Pre-pay with a credit card?

https://screencast.com/t/x29p4z9RpkZ

How do I Pay-in-person:

https://screencast.com/t/fCzlA6V8CiyT

How Do I Pre-pay with a gift certificate:

https://screencast.com/t/xUfyTCJI

How Do I reschedule my appointment?

Re-scheduling an appointment requires login into your client account. The steps for re-scheduling are as follows:

  1. Log in to client account

  2. Once logged in they will see a section labeled “Upcoming Appointments” with a re-schedule button for each of their listed upcoming appointments. Below is a video of how to then re-schedule an appointment:

https://screencast.com/t/lkyHyju2h

Is there a fee to re-schedule?

As long as you reschedule 24hours before the appointment time there is no fee. Under this time is a one time $50 fee.

What If I have not logged in before?

If you have not logged into the client account before, you can do so with the following steps:

  1. Visit the following URL:

https://www.massagebook.com/login/registerCustomer

  1. Provide the requested information ensuring you use the email address your therapist has on file for you.
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